Refund policy

RETURNS:

Due to the nature of our products, some used merchandised cannot be returned or refunded. Items may be returned or exchanged if unworn and in the original packaging within 14 days of purchase. The buyer is responsible for shipping cost on all return items and please allow 2-3 days for refunds to be processed.

In the event the product is damaged during shipping, we will replace or refund products once proof of damage is submitted to us within 30 days of purchase.

Please contact us at jennifer@keystothespiritworld.com if you have any questions so we may further assist you.